At Beza Gift, your satisfaction means everything. If something’s not right with your order, we’re here to help.
Return Eligibility
You may return eligible items within 30 days of delivery.
Items must be new, unused, and in original packaging.
We do not accept returns for personalized or custom items unless they arrive damaged or incorrect.
How to Start a Return
Contact us at info@nibeza.com with your order number and reason.
If approved, we’ll email you a return shipping label.
All returns must be mailed. We do not accept in-person returns.
Shipping Costs for Returns
Your responsibility if returning due to personal reasons (e.g. changed your mind).
Our responsibility if the item is damaged, defective, or incorrect.
No restocking fees apply.
Exchanges
We do not offer direct exchanges. You may return the item and place a new order if needed.
Refunds
After we receive and inspect your return:
You’ll get an email confirmation
If approved, refunds are processed within 5 business days to your original payment method
Bank processing times may vary
Shipping Info
Free shipping on all orders over $50
Order cut-off time: 6:00 PM EST
Processing time: 1–3 business days
Shipping time: 5–7 business days
Total delivery time: 6–10 business days
Tracking info will be sent by email once your package ships.
Need Help?
We’re here for you:
Phone: +1 (873) 376-3506
Email: info@nibeza.com
Address: 329 Melodie St, Ottawa, ON K1W 0H9, Canada
Hours: Mon–Sat, 9:00 AM to 8:00 PM (EST)
Thank you for shopping at Beza Gift. We’re committed to making your experience smooth from start to finish.
At Beza Gift, your satisfaction means everything. If something’s not right with your order, we’re here to help.
Return Eligibility
You may return eligible items within 30 days of delivery.
Items must be new, unused, and in original packaging.
We do not accept returns for personalized or custom items unless they arrive damaged or incorrect.
How to Start a Return
Contact us at info@nibeza.com with your order number and reason.
If approved, we’ll email you a return shipping label.
All returns must be mailed. We do not accept in-person returns.
Shipping Costs for Returns
Your responsibility if returning due to personal reasons (e.g. changed your mind).
Our responsibility if the item is damaged, defective, or incorrect.
No restocking fees apply.
Exchanges
We do not offer direct exchanges. You may return the item and place a new order if needed.
Refunds
After we receive and inspect your return:
You’ll get an email confirmation
If approved, refunds are processed within 5 business days to your original payment method
Bank processing times may vary
Shipping Info
Free shipping on all orders over $50
Order cut-off time: 6:00 PM EST
Processing time: 1–3 business days
Shipping time: 5–7 business days
Total delivery time: 6–10 business days